What is The Check-In & Check-Out Time?

Our standard check-in time is at 2pm and check-out time is 11am.

Can I Drop My Luggage If I Come Early or Store Them If I Leave Late?

Generally we accept luggage drop in our office if you arrive earlier than the check in time. Luggage storage when you check out is also available at our office. Please contact your guest representative to arrange.

How Do I Get My Key If I Arrive After 5pm?

Our Host Assistant team will organize a key pick-up or delivery depending on which apartment you will stay on. A separate email or direct message through you preferred communication channel will be sent and you will be informed to you on the day so you can do self check-in.

What Are The House Rules?

No pets. 
No partying. 
No guests staying over. 
No smoking in the apartment. 
Please do keep the noise down after 9PM and be respectful of our neighbours. 
If there is a medical emergency, fire or matters requiring police assistance, please contact 000 and consult the fire safety manual.

What Amenities are Provided at Mono Apartments?

Air Conditioning 
Electric Kettle 
Pots and Pans 
Kitchen Knives 
Free and Unlimited Wi-Fi internet 
Washing Machine and Dryer 
Washing Detergent
Buzzer/Wireless Intercom
Soap and Shampoo
Hair Dryer 
Bed Sheets and Quilts
Clothes Iron and Board 

How Do I Check-Out?

Your guest representative will let you know whether you should return your key to the apartment's mailbox on Ground Floor or to leave it in the room.

How Does Off-Site Parking Work?

Our off-site parking is located in various location in Melbourne city area. The rate is $25-35/night depending on which carpark building and you will need to book prior to your arrival. Please contact us to check for availability.